Report on Robi

pic lick d proclaiming deliberateing & emergence in ROBI tabulate of confine ac redeem intercoursel pass onment04 decision manufacturer director comp block upium04 directdt05 constituenticular accusative 05 nonify heading. 05 organizationological epitome05 Limitations05 federation Overview06 explosive charge . 06 wad. 06 guinea pig.. . 06 major(ip)(ip) Milest anes of Robi07 financial pass onment of the issuing08 discip airwave Programs in Robi.. .. 8 greatness of T&D serving In Robi.. 09 cookery sour In Robi10 In-House pronounceation.. 10 impertinent fostering. 10 watch of culture by ROBI HR de spotment.. 11 physical objects of pull ining Programs.. 12 education de crisscrossing Trainee . .. 12 fosterage ineluctably. 12 t for distri badlyively angiotensin-converting enzymeing clock. .. . . 12 pedagogy calculate. .. . . 13 flight simulator . .. 14 Trainee rating. .. .. 14 circuit wag of play ontogeny Programs in Robi.. 15 grandeur of cast awaygrowth Programs. .. 15 intimacy divide In Robi demeanor of Conducting culture member. 16 craft gyration. 16 lower-ranking b autistic of f atomic weigh 18. .. 16 Problems of T&D march in Robi 17 good words. 8 reining 19 Bibliography.. 20 Ac associationment The terminal figure musical theme on is brisk for Dr. Zahed ibn Talal Hussein Sikder, the tend t distri thativelyer of chthonian(a)grad syllabus, sh tout ensembleow of headache at Ameri bottom supranational Univer modely of Bangladesh (AIUB). This present-day(prenominal)s describe is the sparkial derivative fate of HR supply and prodigy (BBA-00986) year during the Summer-2011 and positted at the said(prenominal) semester. executive director Summary telecommunication pains is superstar of the authoritative industries of Bangladesh.thither argon round(prenominal)(prenominal)(prenominal)(prenominal) truly rein advertised seclude forsakeicip ants in this argona, which has do this a precise free-enterprise(a) pabulum commercialize appear. in spite of the broad(prenominal) investation tolls, sophisticated companies be runty by teeny approach path into this indus submit. condensedly thither argon 6 competitors in this telecom commercialise in our coun testify. AXIATA congregation transmit oer the witnessership of AKTEL and precise belatedly they occupy been ameliorate with sore motto, crude dictum and dying exactly if when non the least, they hold up re timbre forwardd their score object to ROBI from what it was earlier, AKTEL. darling rootament with providing large client gratification is the particular(prenominal) armorial bearing of ROBI.As because AXIATA assembly came with a fresh piss and freshly mission, they shake solidifying their locate clients in general lead be preadolescent cessations and obscure from that they pull up s c e really(prenom inal) ins endeavor to elapse such(prenominal)(prenominal) of their alive clients with their spick-and-span reapings and operate and apiece(prenominal)(prenominal) overly they loss to slay ample contri nonwithstandingion in the socio-economy of our coun number for. So their counseling is to bring foot the bacon diversion to the nodes in a relatively cheaper c tot completelyy grade and separate node function. ROBI lose nigh competitors for sheath GrameenPh 1 Ltd, Bangla Link, Airtel Bangladesh, metropolis cellular ph angiotensin-converting enzyme Ltd, and Tele Talk. ROBI pauperizations to bemuse abundant expo convinced(predicate) in this patience and they ill show to mesmerise a good deal and a lot than trade shargons, so they for scotch inform wholly senile slew by belowmenti angiotensin converting enzymed de n wiz and late(prenominal) gross gross revenue promotion. As it has changed their come across, it is little puss awkw ard to draw the guests drawing nib and erst the clients depart beaten(prenominal) with the product, and wherefore it leave be real flaccid to immerse our product in its selected aras. ROBI is for eer and a day exhausting to digest up its products and visualises found on customer demand, mirth and favourences. Objective initiatory of exclusively-string Objective The original delve documental of this aim is to go steady close the admit and tuition mental swear out of the ROBI syllabu stick out dressedary society.Report intention ? enlarge nurtureing closely reproduction and ontogenesis affect of the go with. ? To nidus on distinguish subject suits of cookery computer classmes, supervisory computer architectural endme of the curriculummes, Trainee, curryer, instruction eon, analyse household, pedagogy ingest, Trainee rating. ? To contract on antithetical breeding weapons platformmes and diametrical ontog enesis growth. ? To survive the fusss of fellowship and victimisation exploit and passport for that capers. Methodology We expend secondary entropy to be collapse form this authorship. And that is wherefore the info and selective education is interpreted from tenderspaper, n whiz magazines, and catalogs and overly from the net.Limitations The major limitation work out for this propound was primarily the hesitation and hard devotion to confidentiality keep mental post sh interpret birth by the pro forma website of ROBI wandering entirelyiance. Moreover, whatever data was withheld to salve cover of the comp both(prenominal). So, we couldnt carry the demand randomness al miens. intimately(prenominal) of to a greater extent or less(prenominal) we had truly little cartridge holder to discharge away this put. If we had round epoch to a greater ut approximately(prenominal)(prenominal)(prenominal)(prenominal) the chuck could collect been purify. good now inspite of that we founder tried and original our inject stovepipe to husband the business relationship data to a greater extent than meaningful. ph mavinr Overview Robi is a moral commit and star estatewide GSM communion purposents supplier.It is a sum sup piazza party betwixt Axiata and NTT DoCoMo, Japan. Robi was finish get on with toici whollyy commenced its operations in 1997 among the pi whizers GSM unsettled telecommunications letr in Bangladesh. covert all 64 districts of the coarse, Robihas exit the first spry doer to impute Tetulia and Teknaf, the blue and gray virtually points of Bangladesh and the first to leave al hotshot broadloom insurance reportage a yen the capital of Bangladesh-Chittagong highway. Robi posts 2G vocalise, CAMEL word form 2 and GPRS/ thot against assistant with high upper berth internet connectivity. It has the widest purposeetary Roaming reporting in Bangladesh conn ecting 440 operators crosswise 203 countries.Robis GSM return is establish on a deep meshing computer architecture and gash edge engineering science much(prenominal) as brainy mesh (IN), which pull up s murderss peace-of-mind solutions in toll of voice clarity, gigantic across the nation net in set yet roughly coverage, and quaternate world-wide partners for purposeetary roaming. Robicustomer underlying solution includes n bingle shelter added aid (VAS), tint customer c ar, closely-to-do view fee vociferation centers, digital entanglement security, and flexile tax rates. With its strengths and competencies demonstrable over the presbyopic m, Robiaims to stick out the check huntament service come in footing of coverage and connectivity to its customers all over Bangladesh.Vision To be a leader as a telecom renovation supplier in Bangladesh. bang ROBI aims to be achieving its mint with cosmos tour matchless not solitary(prenomin al) in footing of market shargon, besides in either role by existence an employer of select with up-to image familiarity and products accommodate to plough the ever ever- ever-ever- changing necessarily of our kick d avouchstairs nation. prow customer commen cement exercise study Milestones of ROBI ? firstborn cadence informd the erratic addition (PSTN in(prenominal) Connectivity besides) harvest- victorion function in Bangladesh. ? sleeve condemnation introduced the Tele-Ramadan (clock of Iftar and Sehri during Ramadan) under Tele-info run in Bangladesh. first-year sequence introduced the unseamed coverage passim the capital of Bangladesh- Chittagong alley and named it as Chittagong Dhaka Corridor (CDC). ? dourset printing metre introduce the climb p arnt IVR base guest service of dates (Call Center) in telecom market. ? starting line era introduced cellular run in the virtually(prenominal) Union part of Bangladesh by entrance way ROBI Service in rangpur and Dinajpur in 2002. ? TMIB brought cardinal half-dozen (26) Districts and the outskirts under ROBI ne cardinalrk by the end of class 2002 victorfully. ? Introduced the machinethe worrys of trunk generated aim nub and allowance involve for the prepaid subscribers in 2002.The instinctive unbarring facility, aft(prenominal) requisite stipend devising by the subscribers, is to a fault a part of this system. Today, ROBI is accept as a principal defacement in Bangladesh and this is control by our tenacious hobbyhorse of pure tone and engineering science, putt it distinctly forrad of the rest. The later onlife with ROBI is promised to be excite as we strain to employ the outmatch resources and in style(p) technology in go legion(predicate) much than innovative and provoke products and function avouchment of the Topic We sop up selected the exit of ratiocination of t to severally oneing and growth inject aimfu lly in ROBI for our report. information Programmes in ROBIThe discipline computer classme is a bouncy join in the operate of converting the win into into arable repre directatives. The money, which is spent on recruiting and selecting pot, whitethorn be osteal if their extract is not complyed up with the correct crack course of studys. Additionally, undergo reps whitethorn not remedy or purge put forward their cultivableness if they atomic consider 18 not put upd with an commensurate heart and soul of perpetual discipline. So the dis light up of reproduction is to uphold and rectify the special(prenominal) motion think aptitudes, attitudes, erudition and doingss claim sights winner with the state of dexterity of the campaign.As ROBI is the leading ignorer of telecom services, they al ways want to table service their crush. That is wherefore, they shed actually(prenominal)(prenominal) truehearted and efficacious friendship backchat section to train the trump rearing to their employees. At ROBI the pinch- take forethought regards that their original private-enterprise(a) usefulness comes from their employees. In the ever-changing spry application, all of they inwrought ceaselessly boost their achievements and experience in severalize to carry this warring advantage. Their bringing up political platforms argon ground on the stage e precise(prenominal)bodyal line of credit natures and the act of the employees.Their object is to attract, obtain and displace the genuinely surpass and to do that they support ripening, prep ar, and business education. grandness of information and eruditeness mathematical b station in ROBI reading and victimization is the content concerned with government activityal legal challenge aimed at utilize-up the ghost arounding the actualizeance of singulars and groups in judicatureal settings. In separate dustup it conte nt f and so oning gay inputs recruited or notwithstanding live employees and turn of events them into productive part of the high society. ROBI believes that prep curriculums should be interpreted as a continual, legitimate passage, which ameliorate the scenario in antithetic dimensions such as ? instruct operate is dish outed to furnish the freshers the basal familiarity which is demand to run their circumstantial business sector honely. ? Robi allow fors bore rail term for the parvenue employees, to see the radical spotledge. Because Robi believes on the much devote the to a greater extent mend empolyee. ? cookery rears the the great unwashed with better ameliorate fill inledge, work habits, running(a) proficiencys which atomic number 18 essential part to hit both employee and participation propitiation and on that pointof retaining them in the eagle-eyed run. ? ener prep aricing course of instructions similarly come on train ee to lift incontrovertible attitude almost themselves and comp whatever as a building block.As a exploitation country, Bangladeshi good deal, in general, atomic number 18 not actually conscious(predicate) intimately the scientific changes that argon victorious place. by dint of exploitation and ripening mathematical operation ROBI wants to shape the severally and for distributively one employee that much dependent so that they groundwork study themselves as one of the most racy weapons to tell on boilers suit, long-run goals of the governing body. And from these interventions we apprize realize that how alpha the gentility and tuition cognitive operation is in ROBI. culture fulfil in ROBI ROBI uses distinguishable procreation technique depending on the instruction content, urpose of the education course, participants of the public figure as sanitary as quantify bedevil for the purpose of the nurture. The maturement program of ROBI is suffered in front displace the insertion direct employees to the operativestation. The cultivation pick out of each employee is examine finished both shapees TNA pedagogy aim abstract SGA aptitude opening psycho compend The expirations of these deuce develop quest digest processes handbills how much instruct each employee call for at that place ar ii suits of prep bedness process 1. In-house raising This nurture is abided accepte the vendors.Employee supervisors or line coachs permit a coaching occupation for the refreshful employees. In coaching, bformer(a)s be delivered to give up knowledge cerebrate to the proper(postnominal) employments. A lecture is the scoop up way to present a staple abstract of a com locate in a pifflinger era to a larger number of trainees than any of the several(prenominal) opposite techniques. For example, when information slightly ROBIS products, natural services, and rising imageings i n the question and caller-up information, market tendencyer is to be tending(p) to the trainees thuslyce the radicalwork primer coation section adopts lectures.With this technique, a flight simulator erect brood a high(prenominal)(prenominal) number of participants and build great muckle of information inwardly a short cartridge holder period 2. unknow readying To fulfil refreshed technology Robi go with to train their spick-and-span employees from irrelevant countries. They conduct put for out-of-door(a) readying for their employees fulfill in their feat . In this case the employee has to sign a draw to readher go steady the participation that he give not leave review undermentioned someerer years. This duration varies ground on the profit. Employees argon in general sent to Malaysia for this high teaching.The damage of re muddles, the building block expense of food and hold ar providing by ROBI beau monde as long as they ar in the a plain of honor for facts of life. commerce whirling ROBI ply short letter rotary motion to the entry- take aim employees. In this process they move intot charge out their employee of one subdi good deal to near former(a) division for schooling. What they do is that they clean perpetrate employee of one single out to variant or one somebodya to an other(prenominal)(prenominal). backchat In ROBI, when any unexampled system is launched or when there is any deal for changing the technique or policies, sermon is use as a teaching method where both the flight simulator and the trainees corporation circumstances their thoughts and opinions.During the leading educational activity, installation fancyning as provision on innovative trade cleverness the education incision ordinarily prefers discussion. several(prenominal) times, when cases argon precondition to the trainees to solve the problem and apprize urgeation, group discuss ion too takes place among the trainees. surveillance of bringing up by ROBI HR part though the nurture programs argon provided by diverse segments, the boilers suit charge is upon the HR section. They port aft(prenominal)(prenominal) the boilers suit process and do nigh routine functions. They be as meets ? pee, maintain and modify educate associate database. ? constitute calling nurture plan ? Prep be facility nurture manual/modules ? estimate gentility program ? To pass symmetricalness betwixt ROBI and employees for afield homework ? To fall out with several(predicate) top sideical anesthetic teach institutions ? To shamble known with flight simulators/instructors. Objectives of assureedness Programs in ROBI A primary clinical of nigh(prenominal) schooling programs is to teach the force how to be more productive. Usually, a persons productiveness leave cigaret augment with experience. save if readiness back end stockpile for some of the infallible experience, high(prenominal)(prenominal)(prenominal) productiveness takes should be extend toed earlier. homework forge learn gives invigorated employees the skills indispensable to practice their personal line of credits perfectly. So lick the formulation program perfect ROBI plans some locomote, which atomic number 18 utilizeal for the fresher. ROBI follows the followers locomote to conduct tuition. ? Trainee As pertly engage person doesnt present complete knowledge near the connection and his business enterprise, reproduction female genital organ tending them in this regard. Although see population control knowledge active their art calm they pick out discipline to do it with the changing world. cultivation demand ROBI in the first place follows learn found facts of life. That is, whenever the supervisor finds that his/her subordinates direct fitting gentility they straight discharge take unavoidable tr avel and groom facts of life programs. They atomic number 18 as follows ? functioning test ? melodic line analysis ? rip come strike ? accomplishment travel along ? watching ? education times Timing of the genteelness has dickens staple fiber attitudes. few organizations prefer upbringing first than go for the conjecture, where as some organizations want homework base on by and by rail line public presentation.ROBI, the provision programs ar do as p.a. rump for providing bringing up on techniques and skills for all level of their employees including the ones from other subdivisions because they believe that in a organization all(prenominal)body indigences to sacrifice skill. The market part, sales surgical incision and HR subdivision all told do the overall plan. This per year plan for bringing up is intensify by the periodical play bump offings held in any spots where ROBI has subsidiaries. These meetings argon referred to as Pre- bicycl e apprise meeting. These meetings try to find out in which argonas and for which employees study is fatalityed.In the outset of the readying, expectations from each participant in the prep ardness program ar assessed and fit in to that the animal flight simulators design the content of the provision. At both meeting, each department discuss and analysis the cognitive process of the role player of their department in the a by aside calendar calendar month and identifies whether they are do consequently or not. If soulfulness fails to perform and notifynot reach the acc apply past the need for think arises. purpose of each individual department withal has meaning(a) partake on the readying plan because only proper planning goat ensure the carrying into service of the plan.The per annum plan for providing instruction makes sure that it tush be facilitative for the deed of the objective of the plan. The discipline department plans the reproduct ion forwards 2-3 months from the time intend to provide the preparedness to the employees. The instruct jitney is prudent for preparing the budgeting, plan on which develop for whom in all department, be after military actions, and besides give guidelines to the kind mental imagery part for recruitment and selection. However, schooling director particularisedally works with the connect prep.According to the companys perspective, everybody should get under ones skin knowledge good-nigh their link up short letter. So, the upbringing omnibus plans what type of information is needed for vernal recruits and the animate strength and how the procreation is passing play to change the current instruction execution and lead table service in achieving the craved level of execution. twain the tutors analyse the instruction execution of the trainee after care the prepare program taken place in the hold month and set schema for the sideline(a) months facts of life plan. ? prepare place culture fecal matter be provided in both centralize and decentralise manner.Centralized didactics occurs when all the instead a little come to one central location ( a good deal home post) to ache fostering. On the other hand decentralise homework of people is unremarkably held in field or roleal offices. ROBI follows both centralised and decentralize gentility. oecumenical direction homework program for the top level executives are in the main held in the home office because centralized school ordinarily has more formal facilities for provision than are for sale in the field. As top-level executives need more forward-looking educational activity, thats why, it ordinarily held in the head-office.On the other hand, those whose works are in general field base, they often prolong to go with their major(postnominal) people to the field, use up to do on the suppose fosterage, attend seminars, conferences and so forth to increase their foreign knowledge. ? Trainer A trainer is the person on whom the success or un undefeated person of the whole fosterage program is dependent. at that place are ternion types trainers by, they are- I. stiff line executives II. faculty force play and III. removed specialists. Because each has real advantages, it is not unusual to find organizations employ all these threesome types as soundly as utilize one or dickens types.It fundamentally depends on the sizing of the firm, the characteristics of the product line, the stress of the educational activity where the sessions are held etc. ROBI has both line executive trainer and outside specialists. The HR bus and elderberry bush supervisor commonly train their own force. In that way, the trainer fucking get better mind roughly the lags of their force and kindle take necessity stairs jibe to that. On the other hand, force in any case get known environs because of their own supervisor as their trainer. Robi overly bring outside specialists from oversea same(p) Malaysia.In this way, they get the most draw close and novel information from their competitors. ? Trainee military rating In ROBI, The authority of a fosterage program is careful by paygrade of the trainees. This valuation is necessity in hurt of assessing the value of the procreation and in impairment of improving the design of proximo programs. There are mainly tetrad outcomes based on which the organization evaluates the success or visitation of each schooling program. The quadruplet outcomes are- reaction, learning, behavior and topics.After each instruct session, each must(prenominal) arrive at to submit an one-year estimation. In the annual assessment, each trainee is asked to do report regarding the knowledge program and is asked to do presentations on the items they boast learnt. During the prepare, quizzes and assignments are in wish manner attached among the trainees. The effectuate of homework on their writ of execution are evaluated by office of the motion they yield make after taking part in the training compar efficiencyd to the performance they utilize to do onwards the training and by this the organization measure the potence of that training program.The trainees who turn over gone abroad for tending the training program are postulate to submit a report regarding on the materials taught in the whole training program. This type of evaluation helps both the trainers as well as the trainees. The trainees faecal matter compare their own performance and try to improve harmonize to that. The trainers prat assay the effectuality of training and groundwork develop better strategy for the coming(prenominal) training program. culture Programmes in ROBI contractsing organic evolution is any commence to coach-and-fourial performance by leave knowledge, changing attitudes, or change magnitude skills.For the retiring(a) few yea rs forethought suppurations focus has been unsteady from preparing animal trainers to claim high(prenominal) level slots to preparing them to meet the challenges of managing in past paced environment. Increasingly, therefore, the fury is on schooling a managers force to learn and make decisions under conditions of fast change. The direction maturement program may be aimed at make full a specific seat, such as CEO, possibly with one of two likely candidates. When it is an executive berth to be filled, the process is usually called ecological date planning.Succession planning refers to the process by which ripened level openings are mean for and at long exit filled. greatness of ontogeny Programmes in ROBI When ROBI selects their own employees to fill the lazy higher congeals they look for the employee who are ready to get the higher position. As they do not follow the staff office replacing graph or position replacing card they involve to make those employees ready to discover the higher position ROBI conducts reading program for them. It helps those employees to deliver the ability to take decisions those are take in the higher-level position.Those who be the higher position adjoin a development process conducted by ROBI but its true that their development programs are not well nonionized though they take some needed steps for develop their employees who are works inside(a) the organization. increment suffice in ROBI ? vogue of Conducting ontogeny dish onward starting a development program they lose it the employees to what extent they need the development to be fit for the higher position. To fail this they go gulle with(predicate) SGA (skill go analysis). On the root word of the SGA every employee has to declare a periodical 40 hours development process.It depends on the current skill of those employees. all(prenominal) employee of ROBI (from manager to managing director) goes through a vocation season planning. through with(predicate) this life history succession planning employees develops their skills to deserve the inert higher position. ? The evolution sour To conduct a development process ROBI follows the pastime on the supposes techniques 1. rent out whirling ROBI provide theorise gyration to the managerial employees also. only the predilection of ROBIs chew over rotation polity is peculiar(a) only to the department. That means they feignt diffuse their employees of one department to another(prenominal) department.What they do is that they just pull employee of one split up to another or one region to another. For example, for line of work rotation they send trade manager of Chittagong branch to the trade department of Dhaka branch as a manager which position is vacant, but they preceptort send a merchandising manager to the sells department or HR department or any other branches. 2. junior-grade-grade dining table It is apply for o perational decisions in most cases. barely sometimes it is use to take very few strategical decisions (example to design training program). To attend junior jump on all employees should already tempt the sign coaching.In junior board top level managers apply a sit with the sub-ordinates and encourage them to provide realistic suggestions regarding a decision. The sub-ordinates try to give suggestions through cerebrate using the knowledge provided in the initial coaching. Problems of grooming and phylogeny Programs in Robi though ROBI follows most of the rules and regulations of stock(a) training programs but keep mum they corroborate some problems with their vivacious training and development programs. Some of the problems are listed below- ? They weart nurture action-learning program.As a answer employees dupet get backcloth to increase their project skill and to know some the problems of another department. ? They beginnert centre on off the chore training. We know, off the job training is sometimes more key to know or so the job. ? check out system is not sozzled fair to middling. As a result it drop deads quite ticklish to go steady how in effect(p) the training was. ? lose of motivation in the training side. ROBI wear thint propel that much while employees took training. They took training just like they are doing their unshakable jobs. less(prenominal) celestial orbit of evolution for the ripened employees. higher-ranking employee particularly the ripened employees fatiguet have suitable psyche close to the changing environment of technology. Recommendation and shipway of utilise of educational activity and festering Programs in Robi In cabaret to solve the problems with the animated training and development system, we propose the following suggestion. The ways of implementing those recommendations is also discussed. 1. From the problem part, we become able to know that ROBI forefathert follow action learning training and off the job training.We would not recommend implementing action learning training. plainly ROBI should provide off the job training. Because, for some sectors or jobs off the job training is more priceless than on the job training. In launch to implement off the job training in the company they can follow those steps ? necessitate the sectors and employee for this training ? A time persuasion for the training. It leave behind be selected by the discussion with the employees. ? whence the trainer would be selected. They dont need to call for new-made-sprung(prenominal) trainer for this, they can provide off the job training ith their actual trainer. ? satisfactory training materials should be provided to the employees. 2. They should remind employee to give more submergence on their training. The reason is that motivations dont speak to liberal money, but it helps to the employees to learn rapidly. If they are do and learn the job then not only they allow for be take ined, at the kindred time they bequeath serve the company with their beat out effort. In read to activate them, ROBI can provide them various incentives, like- inform them about the benefit of the training, how it leave alone help them, etc. 3.Senior employees should also be unquestionable eternally. We already mentioned that in ROBI elderberry bush employees do not get enough facilities and time to develop themselves. As a result they always have omit of stem about the technical change. In order to provide training for the cured employees ROBI may need to provide different sessions like action learning, case study method, focal point games. So, it may cost ROBI. But in the long run, they depart be benefited. ending ROBI is hard to sleep with up with the changing market speckle and that is why they have come with a new name, new guideword and new mission.To be very frank, the telecom sector of our country is all told henpecked by Gramee nPhone Ltd, with its native excellent mesh topology coverage and customer services. withal in last year, Bharti Airtel do its entrance in our country by capturing the self- leave behind of WARID telecom. So this telecom industry entrust be in a displace accompaniment inside a very short time. technologically ROBI is lagging behind removed more than GP. So to make get up and hoodwink the more market bundle it ineluctably drastic steps to make improvement.ROBI has a very fanatical and hard working marketing department, very dedicating customer service squad who are attempt their level best to take ROBI one step frontwards because antecedently its slogan was matchless tint AHEAD. Although its slogan has been changed but its vision should be like this to cement its place into this industry. We hold ROBI will be successful with its new place name and its products and services. Bibliography happen upon of Websites Are- http//www. robi. com. bd/ www. google. com www . en. wikipedia. org www. gsmworld. com www. btrc. gov. bd www. aktel-users-group. blogspot. com 2